Common questions

What do I get after purchasing a pattern?

You’ll get a well formatted PDF pattern written in English using US crochet terminology. We do our best to include a lot of step-by-step photos, detailed instructions and useful tips and tricks.

Moreover, you’ll gain the opportunity to get free updates for the purchased patterns.

Can I sell finished items based on these patterns?

Yes, you can, but not more than 50 items per month. In case you’re going to produce more than 50 items per month please contact us.

I bought a pattern. Where can I download it?

You can find a download link on checkout page and in your order confirmation email.

I didn’t receive order confirmation email. What should I do?

In common cases, it might be due to some mistype in your email during checkout process. Contact us via “Message Us” button. It’s the fastest way to get in touch with us.

After following the download link, I see the message “0 downloads remaining”. Why can’t I download patterns many times?

For security reasons, it’s allowed to download each pattern only 100 times. If you already used all download attempts and want to download pattern(s) again, please contact us.

How can I save patterns to my iPhone/iPad/Android?

Here's a video showing how to save PDF files to your iPhone via iBooks:
https://www.youtube.com/watch?v=Kzcp68bz1vI

Here are the instructions on how to save and view PDF file on Android:
http://www.wikihow.tech/View-PDF-Files-on-an-Android-Phone

I’m beginner in crocheting or don’t know how to crochet. Can I make crochet toy using your patterns?

Yes, you can. But keep in mind that some patterns require advanced level skills. Please choose easy patterns to start from.

Can you help me to crochet toy using your patterns?

We don’t teach how to crochet. But, of course, you can ask your question(s) on our Facebook page or our site. In most cases, someone from our community will help you.

I want to sell my own patterns via your shop. Is it possible?

Yes, it's possible. We work with selected number of designers to provide high quality patterns to crochet community. Please contact us to discuss the details.

In case you have any other questions please feel free to contact us via email:  [email protected]. We're happy to help you!